Terms and Conditions

Purchase & Delivery

  1. Please ensure that the correct item has been selected before proceeding to check out. Double Scoops will not be able to amend the order once the order has been shipped.
  2. Upon payment verification, orders will be shipped out within 1 to 3 working days. Please ensure that all required information are submitted during check out to avoid delay during shipping.
  3. Prices for our products are subject to change without notice.

  4. We reserve the right at any time to modify or discontinue the product/ service without notice at any time.


  1. We accept Credit card and Paynow only.
  2. All orders will be canceled automatically if payment is not received.

 Exchange & Returns

  1. We are unable to accept exchange and returns. Please make sure that you have the right product in good conditions upon receiving the orders from our delivery team.
  2. Cancellations may be made at least 2 days in advance. If your order has been shipped, we are unable to cancel it.

For general enquiries, please email us at hello@doublescoops.com.sg. Do allow us up to 2 working days to respond to enquiry emails.